Who we are
Our website address is: https://quintadoinfantado.com.
Our company address is: Quinta do Infantado, Chanceleiros, 585-217 Pinhão, Portugal.
Our phone is +351 254 738 020; email quinta@quintadoinfantado.pt
It is part of our internal policy to improve your experience as a user of our website, as well as to protect and treat your personal data with maximum description and responsibility, in accordance with the laws in force. This privacy policy explains how we collect your data, what data we keep, how and for what purposes we use it. The data will not be processed for any purpose other than those mentioned here. We value your privacy and for this reason we urge you to read our policy carefully and we are now available to clarify your doubts regarding it.
- DATA WE COLLECT
1.1. Data provided by the user
When the user fills in any of the contact forms on our website, with the intention of obtaining more information about our services, we request personal information such as name, email address and telephone number or ISP (service provider). Web service).
1.2. Device data
When you access our website, we collect specific information about the device you used, including the type of device, the version of the operating system, the screen resolution, the unique Device Identifier (ID) and your mobile network service provider.
1.3. Registration information
When you access our website, we automatically collect and store some information on the server, such as: navigation details, IP address, browser type, browser language, order date and time and referral URL.
1.4. Location Data
When you access our website, we collect information about your current location through IP Address, GPS and other sensors.
1.5. Use of Cookies
Cookies are small text files stored by the web browser when accessing websites. You can disable or control how the website uses cookies by configuring your browser’s privacy settings.
1.5.1. Cookie Functions
The cookies used collect generic information, such as how users arrive and use the website or the area of the country / countries through which they access the website. The cookies used have different functions: Essential Cookies (allow browsing the website and accessing restricted areas); Analytical Cookies (analyze how users navigate the website, monitor performance and are used for the purposes of creating and analyzing statistics); Functionality Cookies (allow you to remember user preferences so that it is not necessary to configure the website each time you visit); Third Party Cookies (measure the success of applications and the effectiveness of third party advertising); Advertising Cookies (target advertising according to the interests of each user, help to improve the performance of ads without identifying the user).
1.5.2. Partner Cookies
We use cookies from partners, such as Google and Facebook, for marketing purposes. These cookies store personal information, without identification, and allow us to show you promotional materials on other websites you visit on the internet.
1.5.2.1. Google Analytics
Google Analytics uses technical tools, such as first-party cookies and JavaScript code, to collect information about users. Google Analytics tracks how visitors interact with a website, including the source channels and their activity on the website.
1.5.2.2. Facebook Pixel
Pixel allows the sharing of information about the behavior of social network users on our website, namely: visit, navigation pages, filling in forms, etc. This information may be used for advertising purposes.
1.5.2.3. Smartlook
Smartlook records the behavior and movement of users on our website, thus allowing them to make decisions aimed at improving the user experience.
1.5.3. Duration of Cookies
The cookies used can be permanent (stored at the browser level on the access devices and used whenever you make a new visit to the website) or session (remain in the browser until you leave the website).
- WHAT WE DO WITH THE DATA WE COLLECT
Quinta do Infantado, Lda. Is the entity responsible for the collection and processing of users’ personal data. The personal data collected will be processed and stored by Quinta do Infantado, Lda or by the entities subcontracted by it.
2.1. Period of Stay
The personal data collected will be kept as a way of identifying the user only for the period necessary for the pursuit of the purposes listed in this privacy policy, after which it will be permanently deleted.
2.2. Communications Registry
When you contact us through the website, we keep a record of your communications for a more personalized service. We may use your e-mail address and telephone number to send information a posteriori about our services.
2.3. Purposes of Data Use
The personal data collected is intended to improve the user experience; the management of the commercial and contractual relationship; the provision of services; adaptation of services to the user’s needs and interests; information, marketing of products and services; among other similar activities. When collecting data, more detailed information on the use of personal data will be provided.
- WHERE DATA IS STORED
User data is stored on a server located in the European Union. This server is protected and maintained in accordance with the highest security standards and in order to respect applicable privacy laws.
- SHARING OF PERSONAL DATA
Your data will be treated with the utmost confidentiality. We do not share personal data with entities outside Quinta do Infantado, Lda. Except with the user’s express consent for that purpose or for reasons of legal obligation.
- RIGHTS OF PERSONAL DATA HOLDERS
According to the applicable privacy laws, users, owners of personal data, have the right to:
5.1. Right of access
Provision of information about the personal data we hold about the data subject and the respective treatment;
5.2. Right of rectification
Correction, update or inclusion of information (which may be missing) regarding the data subject;
5.3. Right to erase data
Elimination of the personal data we hold regarding the data title;
5.4. Right to limitation of treatment
Suspension / cessation (temporary) of data processing;
5.5. Right to portability
Provision of personal data provided by the user, in a structured format for current use and automatic reading, so that they can be transmitted to another controller;
5.6. Right of opposition
Revocation of consent for data processing (s) carried out based on this ground.
- EXERCISE OF THE RIGHTS OF PERSONAL DATA HOLDERS
Quinta do Infantado, Lda. Guarantees the user the exercise of their rights of access, portability, rectification, opposition, elimination and limitation of treatment. Users can exercise their rights by contacting the telephone number 259 320 034 or by email geral@goupbuzz.com. The user can also complain to the National Data Protection Commission, the public authority that oversees the application of legislation in Portugal.
- CHANGES
Our privacy policy may change from time to time without reducing the rights you have acquired under this privacy policy.